Thank you for looking to contact us. Please call or email us with any questions or concerns you may have or to schedule a Dial-A-Ride pick up.

Office Location / Mailing Address

Northwestern Connecticut Transit District
957 East Main Street
Torrington, CT 06790

Phone: (860) 489-2535
Toll Free: (866) 906-RIDE (7433)
Fax: (860) 489-3353

Office Hours

Monday thru Thursday
7:30 A.M. to 4:00 P.M.

7:30 A.M. to 1:00 P.M.

Email Us!

Carol Deane - email me
Executive Director

Paula Schmitt - email me
Assistant Executive Director

Dedra Williams - email me
Office Manager / Dispatcher


Kelley Transit Company
Phone: (860) 489-7433


(860) 489-2535

Toll Free:
(866) 906-7433


On the following 2018 year dates, the Northwest CT Transit District office will be closed and Dial-A-Ride will not operate:
January 1
New's Year's Day
January 15
Martin Luther King Day
February 12
Lincoln's Birthday
February 19
President's Day
March 30
Good Friday
(No W/E DAR)
May 28
Memorial Day
July 4
Independence Day
September 3
Labor Day
October 8
Columbus Day
November 11
Veterans Day
November 22
(No W/E DAR)
November 23
Friday following Thanksgiving
(No W/E DAR)
December 24
½ Day Holiday Christmas Eve
December 25

In case of storms, etc. do one of the following for cancellation notices:
  • watch Local Cable 5
  • watch Channel 3 WFSB
  • listen to 97.3 FM WZBG

Note: If school is closed, then Dial-A-Ride service will not operate.