Thank you for looking to contact us. Please call or email us with any questions or concerns you may have or to schedule a Dial-A-Ride pick up.

Office Location / Mailing Address

Northwestern Connecticut Transit District
957 East Main Street
Torrington, CT 06790

Phone: (860) 489-2535
Toll Free: (866) 906-RIDE (7433)
Fax: (860) 489-3353

Office Hours

Monday thru Thursday
7:30 A.M. to 4:00 P.M.

7:30 A.M. to 1:00 P.M.

Email Us!

Carol Deane - email me
Executive Director

Paula Schmit - email me
Assistant Executive Director

Dedra Williams - email me
Office Manager / Dispatcher


Kelley Transit Company
Phone: (860) 489-7433


(860) 489-2535

Toll Free:
(866) 906-7433


On the following 2017 year dates the Northwest CT Transit District office will be closed and Dial-A-Ride will not operate:
January 2
New's Year's Day
January 16
Martin Luther King Day
February 12
Lincoln's Birthday
February 20
President's Day
April 14
Good Friday
May 29
Memorial Day
July 4
Independence Day
September 4
Labor Day
October 9
Columbus Day
November 10
Veterans Day
November 23
& 24
Thanksgiving W/E
December 25

In case of storms, etc. do one of the following for cancellation notices:
  • watch Local Cable 5
  • watch Channel 3 WFSB
  • listen to 97.3 FM WZBG

Note: If school is closed, then Dial-A-Ride service will not operate.