How To Catch The CANDYSTRIPER BusOn-Board Bus RulesJob Access Service

 

Accessibility
Northwestern CT Transit is accessible to persons with disabilities. All buses are equipped with wheelchair lifts or ramps that enable persons in wheelchairs or persons who cannot navigate steps to ride utilize our services. Bus Operators are trained to assist riders use lifts and ramps and secure wheelchairs. Passengers may travel with a respirator, concentrator, and/or portable oxygen. Service animals are welcome on board our vehicles and in our facilities. Public information is available in alternative formats upon request.

Reasonable Modification Policy
Passengers with disabilities may request modifications to current service procedures to access the service. To make a request, please call us at 860-489-2535. Please submit requests at least two business days before the trip.

ADA Complaints
If you have a complaint about the accessibility of our transit system or service, or believe you have been discriminated against because of your disability, you can file a complaint. Click to download the complaint procedures and complaint form. Please provide all facts and circumstances surrounding your issue or complaint so we can fully investigate the incident. If you are unable to complete a written complaint due to a disability or if information is needed in another language we can assist you. Please contact us at 860-489-2535 or CDeane8827@aol.com.

CANDYSTRIPER

 

 
Dial-A-Ride
Dial-A-Ride
   Extended Services
Inter-Regional

 

 

 

 

Bi-Laws of the Northwestern
CT Transit District (pdf)

Title VI Policy Statement
of the Northwestern CT
Transit District

 
 
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